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Can't login. Can't load server list.
2020-05-31 08:02
Registered: 5 years ago
Posts: 2
Hello,

I don't know if any of you has ever faced this issue.
From one day to the next I can't log in in HS anymore.
When I start the app it takes much longer for the login screen to open.
When I try to login, nothing happens and after some time I get the message: Can't load server list. Please make sure that you are connected to the Internet.
Everything else on Internet works just fine, so that is not the issue.
At first I thought that the servers of HS were down, but when I looked at the starting page of the HS website, the activity info was actual, when you looked at the time.
So no server down.

I have sent a ticket for help, but it might take a while.
This is very annoying. I use Windows 10 and never faced any problem when logging in.
I did not change anything on my computer since yesterday, yesterday I made many contacts, but today nothing wants to work.

Does anyone have any clou what to do?
I can't install the software on another laptop, and I don't want to change my callsign.


Thanks and best regards,

Jan, 14HS6601
Re: Can't login. Can't load server list.
2023-05-02 12:41
Registered: 7 years ago
Posts: 1
14HS6601 Wrote:
-------------------------------------------------------
> Hello,
>
> I don't know if any of you has ever faced this
> issue.
> From one day to the next I can't log in in HS
> anymore.
> When I start the app it takes much longer for the
> login screen to open.
> When I try to login, nothing happens and after
> some time I get the message: Can't load server
> list. Please make sure that you are connected to
> the Internet.
> Everything else on Internet works just fine, so
> that is not the issue.
> At first I thought that the servers of HS were
> down, but when I looked at the starting page of
> the HS website, the activity info was actual, when
> you looked at the time.
> So no server down.
>
> I have sent a ticket for help, but it might take a
> while.
> This is very annoying. I use Windows 10 and never
> faced any problem when logging in.
> I did not change anything on my computer since
> yesterday, yesterday I made many contacts, but
> today nothing wants to work.
>
> Does anyone have any clou what to do?
> I can't install the software on another laptop,
> and I don't want to change my callsign.
>
>
> Thanks and best regards,
>
> Jan, 14HS6601


I just sign up, all new to me. Same issue. Any suggestions?
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